Cookie Policy

20 Pence Productions
Trading name of Claire Peacock (Sole Trader)

Last Updated: October 2025
Version: 1.0

1. Introduction

This Cookie Policy explains what cookies are, how we use them on the 20 Pence Productions website (www.20penceproductions.co.uk), and how you can manage your cookie preferences.

By using our website, you agree to the use of cookies as described in this policy.

For information about how we handle your personal data, please see our Privacy Policy.

2. Contact Details

If you have any questions about how we use cookies, please contact:

Email:claire@20penceproductions.co.uk
Phone: 07724 151230

3. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies typically contain:

  • The name of the website they come from

  • How long they will stay on your device

  • A unique number or identifier

Types of Cookies:

Session Cookies: Temporary cookies that are deleted when you close your browser. They help the website remember what you're doing as you move between pages.

Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They remember your preferences for future visits.

First-Party Cookies: Set by the website you're visiting (in this case, 20penceproductions.co.uk via Squarespace).

Third-Party Cookies: Set by a different website or service (such as Google Analytics) that provides functionality or analytics for the website you're visiting.

4. Why We Use Cookies

We use cookies to:

  • Make our website work properly - Essential cookies enable core functionality like secure checkout and shopping cart features

  • Improve your experience - Cookies remember your preferences and settings

  • Understand how visitors use our site - Analytics cookies help us improve website content and performance

  • Ensure security - Cookies help protect against fraud and maintain secure sessions

We do NOT use cookies for:

  • Targeted advertising

  • Tracking you across other websites

  • Selling your information to third parties

5. What Cookies We Use

Essential Cookies (Squarespace)

Purpose: These cookies are necessary for the website to function and cannot be disabled if you want to use the site.

What they do:

  • Enable secure login and checkout processes

  • Remember items in your shopping cart

  • Maintain your session as you browse different pages

  • Provide security and prevent fraud

  • Remember your cookie consent preferences

Who sets them: Squarespace (our website hosting and e-commerce platform)

Duration: Session cookies (deleted when you close your browser) and some persistent cookies (up to 1 year)

More information:https://support.squarespace.com/hc/en-us/articles/360001264507

Payment Cookies (Stripe and PayPal)

Purpose: When you make a purchase through our shop, Stripe and/or PayPal may set cookies to enable secure payment processing.

What they do:

  • Enable secure checkout and payment processing

  • Prevent fraud and verify your identity during a transaction

  • Remember your session during the payment process

What they DON'T do:

  • Store your full payment card details on our site

  • Track you for advertising purposes

Who sets them: Stripe and/or PayPal (third-party payment processors)

Duration: Session cookies and some short-term persistent cookies

More information:

Stripe Privacy Policy:https://stripe.com/gb/privacy

PayPal Privacy Policy:https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Analytics Cookies (Google Analytics)

Purpose: These cookies help us understand how visitors interact with our website by collecting anonymised information.

What they do:

  • Track which pages you visit

  • Monitor how long you spend on each page

  • Identify which content is most popular

  • Show us where visitors come from (e.g., search engines, social media)

  • Help us identify and fix technical issues

  • Measure website performance

What they DON'T do:

  • Identify you personally

  • Track you across other websites for advertising

  • Collect sensitive personal information

Who sets them: Google Analytics (third-party analytics service)

Duration: Up to 2 years

Data collected:

  • IP address (anonymised)

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on site

  • Geographic location (city/country level only)

More information:

How Google uses data:https://www.google.com/intl/en/policies/privacy

Google's cookie policy:https://policies.google.com/technologies/cookies

Calendly Cookies (Appointment Booking)

Purpose: If you use the appointment booking feature on our website, Calendly may set cookies.

What they do:

  • Enable the appointment booking functionality

  • Remember your scheduling preferences

  • Improve the booking experience

Who sets them: Calendly (third-party scheduling service)

More information: https://calendly.com/privacy

MailerLite (Email Marketing)

Purpose: If you subscribe to our mailing list, MailerLite may set cookies to support the sign-up process and manage your subscription preferences.

What they do:

  • Enable the email sign-up form to function correctly

  • Track whether you have confirmed your subscription (double opt-in)

  • Remember your email preferences and subscription status

  • Help us understand how subscribers interact with our emails (e.g., open rates and click rates - this is email-level tracking, not website cookie tracking)

What they DON'T do:

  • Track you across other websites for advertising

  • Collect sensitive personal information

  • Share your data with third parties for marketing purposes

Who sets them: MailerLite (third-party email marketing platform)

Duration: Varies - some session cookies, some persistent

More information: https://www.mailerlite.com/legal/privacy-policy

Zapier (Automation)

Purpose: Zapier is used to securely transfer data between our website contact and sign-up forms and our email marketing platform (MailerLite). Zapier itself does not set cookies on our website, but it processes data submitted through our forms as part of this transfer.

What it does:

  • Transfers your name and email address from a sign-up form to our mailing list

  • Does not track your browsing or set cookies in your browser

Who operates it: Zapier Inc.

More information: https://zapier.com/privacy

6. Cookies We Do NOT Use

To reassure you, we do NOT use:

  • Advertising cookies - We don't track you for targeted ads

  • Social media tracking cookies - We don't use Facebook Pixel or similar tracking

  • Cross-site tracking cookies - We don't follow you around the internet

  • Unnecessary marketing cookies - We only collect what's needed

7. Managing and Controlling Cookies

You have several options for managing cookies:

Option 1: Browser Settings

You can control and delete cookies through your browser settings. Here's how:

Google Chrome:

  1. Click the three dots menu (top right)

  2. Go to Settings > Privacy and security > Cookies and other site data

  3. Choose your preferred settings

Safari (Mac/iOS):

  1. Go to Safari > Preferences > Privacy

  2. Choose your cookie preferences

  3. On iOS: Settings > Safari > Block All Cookies

Firefox:

  1. Click the menu button (three lines)

  2. Go to Settings > Privacy & Security

  3. Scroll to Cookies and Site Data

Microsoft Edge:

  1. Click the three dots menu (top right)

  2. Go to Settings > Privacy, search, and services

  3. Under Cookies, choose your preferences

Important: Disabling essential cookies may affect website functionality. You may not be able to use the shopping cart or checkout features if you block all cookies.

Option 2: Opt Out of Google Analytics

You can specifically opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on:

Download here:https://tools.google.com/dlpage/gaoptout

This will prevent Google Analytics from collecting data about your visits to this website and others.

Option 3: Do Not Track (DNT)

Some browsers have a "Do Not Track" feature. However, there is no universal standard for how websites should respond to DNT signals, so this website does not currently respond to DNT requests.

Option 4: Clear Existing Cookies

You can delete cookies that have already been set:

  • Chrome: Settings > Privacy and security > Clear browsing data

  • Safari: Preferences > Privacy > Manage Website Data > Remove All

  • Firefox: Settings > Privacy & Security > Clear Data

  • Edge: Settings > Privacy, search, and services > Clear browsing data

8. Third-Party Cookie Policies

Some cookies on our website are set by third-party services. We recommend reviewing their cookie policies for more information:

9. How Often We Update This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in the cookies we use

  • Changes in technology or regulations

  • Improvements to how we use cookies

When we make changes:

  • We'll update the "Last Updated" date at the top of this page

  • We'll increase the version number

  • Significant changes may be highlighted on the website

We encourage you to review this policy periodically.

10. Your Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

First-time visitors: When you first visit our website, you may see a cookie banner asking for your consent. You can accept or manage your preferences at that time.

Changing your mind: You can withdraw or change your cookie consent at any time by:

  • Adjusting your browser settings (see Section 7 above for step-by-step instructions)

  • Deleting existing cookies from your device

  • Installing the Google Analytics opt-out add-on to stop analytics tracking

Please note: I cannot change cookie settings for you on my website. Cookies are controlled through your own browser settings on your device. However, if you need help understanding how to manage cookies or have questions about what cookies we use, you're welcome to contact me at claire@20penceproductions.co.uk and I'll do my best to help

11. More Information About Cookies

If you'd like to learn more about cookies in general, visit:

12. Questions or Concerns

If you have questions about how we use cookies or need help understanding this Cookie Policy, please contact:

Email:claire@20penceproductions.co.uk
Phone: 07724 151230

I can help you:

  • Understand what cookies we use and why

  • Find instructions for managing cookies in your specific browser

  • Opt out of Google Analytics tracking

  • Answer any other questions about cookies on this website

Please note: I cannot change cookie settings for individual users on the website itself. Cookie preferences are managed through your own browser settings on your device.

I aim to respond to all enquiries within 2 working days.

End of Cookie Policy

This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions.