Collaborative Product Terms and Conditions
The Inclusion Survival Guide
This product is a digital download and is delivered in collaboration with Melanie Costas - The Inclusifyer.
Last Updated: March 2026
By purchasing this product, you agree to be bound by these Terms & Conditions. Please read them carefully.
Digital Product Delivery
This is a digital guide delivered as a PDF immediately after purchase via email. Please check your spam folder if you don't receive it within 10 minutes. You'll need a PDF reader to access the content. For delivery issues, contact us at claire@20penceproductions.co.uk.
Usage Rights
You may use this guide for your own business purposes, including printing one copy for personal use. You may NOT share, resell, redistribute, or reproduce any part of this guide. The content is jointly owned by Melanie Costas and Claire Peacock of 20 Pence Productions. Design, layout, and formatting are the intellectual property of Claire Peacock of 20 Pence Productions.
Refund Policy
As this is a digital product delivered instantly, all sales are final. Refunds may be issued at our discretion only in cases of technical issues preventing access to the product. Please contact us at claire@20penceproductions.co.uk or ceormhm@gmail.com if you experience any problems.
Privacy & Your Data
By purchasing this guide, you agree that your name, email, and purchase information will be shared with both Melanie Costas and Claire Peacock of 20 Pence Productions for delivering the product, providing updates, and responding to support requests. We handle your data in accordance with UK GDPR and will not share it with third parties for unrelated purposes.
Your GDPR Rights
You have the right to access, correct, or request deletion of your personal data. You can also restrict processing, object to marketing emails, or withdraw consent at any time.
Contact us at:
claire@20penceproductions.co.uk
If you are not satisfied with our response, or if you believe we are processing your data unlawfully, you have the right to lodge a complaint with the UK's data protection authority: contact the UK Information Commissioner's Office (ICO) if needed.
Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk
Disclaimer
This guide is for educational purposes. While we've made every effort to ensure accuracy, we cannot guarantee specific results for your business. Implementation is at your own discretion.
Governing Law
These terms are governed by the laws of England and Wales.
End of Terms & Conditions
Please retain a copy of these terms for your records. By using my products, you confirm you have read, understood, and agreed to be bound by these Terms & Conditions. Please also read this sites Privacy Policy alongside these terms and conditions